Certified Real Estate Negotiator
Privacy Policy Powered by AgentCertifications.org

Effective date: June 2023

In order to better tailor our user experience for our real estate students, we value student outcomes. Find out more about our online privacy policy and start your online certification today!

Our Privacy Policy explains how the Company collects, uses, and discloses personal information and data we receive through your use of our website and other online services we may offer. Use of our website or other online services is subject to, and constitutes consent to, our Privacy Policy.


I. What Information Does the Company Collect?

We collect the following additional personal information you may provide to use the website and our services, such as a username and password, name, email address. We collect email addresses when you enter your email address into the email address field and subsequently click out of the field. We also collect payment information to process charges, and we collect content that you provide to us and communications between us.

In order to better tailor our user experience, we may automatically collect other information including, but not limited to, the users’ location, type of mobile device, browser type, IP address, language, operating system, unique device identifier, the date and time of your visit, the pages you view, and the website that referred you to us. The purpose of this practice is to identify which content our users find most useful and to tailor a better experience for you. When you visit our website, we or other partners we work with may use “cookies” or other similar technologies like pixels, web beacons and local storage to collect information about how you use the website and provide features to you.


II. What Do We Use Your Information For?

As stated above, our collection of information is first and foremost for the purposes of filling out certificates and verifying compliance. We also use the information to: provide you with our services and customer support; remember information so you will not have to re-enter it during a subsequent visit; help you efficiently access your information after you sign in; provide, improve, test, update and monitor the website and other services for a better user experience; and diagnose or fix technology problems. We will not sell or release your personal information to third parties for their own marketing purposes. However, we may use your information to provide personalized content and information to you, which can include ads or other forms of marketing.


III. Disclosures

We may share your information with certain third parties selected by us to help support our operations. These include, for example, service providers that help us process payments, analyze web traffic, send emails, and track customer service requests. We may also disclose your information when we believe we have your consent to do so, such as when you contact customer service and ask us about your account, or when we have the consent of someone we believe is authorized to consent on behalf of you, such as the individual associated with the payment method for your account.
We may also disclose your information when we have a good faith belief (i) we are required to do so by law, or in response to a subpoena, court order, or other legal mechanism, or (ii) it is necessary to: detect, prevent and address fraud and other illegal activity; to protect ourselves, you and others, including as part of investigations; and to prevent death or imminent bodily harm. If you voluntarily share or submit any information for posting on the website, such as a user review, it may become available to the public.

Finally, we may share all or some of your Personal Information with any of our subsidiaries, joint ventures, or other companies under common control to be used in a manner consistent with this policy, and if the Company or our assets gets acquired or transferred in part or whole to another organization, your information and any other information the Company has collected may be among the items transferred.


IV. Communication

The Company may communicate with you via email regarding all matters relating to your use of our services, such as updating you on your progress in a course or reminding you to complete a course. By providing your email address you agree to receive these communications.


V. Opt-out

Should you wish to opt out of all email communications from us, you may unsubscribe from our emails at any time. It may take up to ten (10) business days for us to process your opt-out request. Please note that we may still send you important communications regarding your account, payment transactions, administrative announcements and security notices.


VI. Children's Policy

We do not knowingly collect or solicit any information from anyone under the age of 13 or knowingly allow such persons to register on our website or services, which are not directed at children under the age of 13. In the event that we learn that we have collected personal information from a child under age 13 without parental consent, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 13, please contact us at [email protected].
IF YOU ARE A CALIFORNIA RESIDENT UNDER THE AGE OF 18, DO NOT SHARE ANY PERSONAL INFORMATION ON ANY PUBLIC FORUM OR MESSAGE BOARD. If you do post any Personal Information, you can remove it by contacting us at [email protected]. This removal may not be complete given the nature of the Internet.



STUDENT will create a login id (email) and password during the initial registration process. STUDENT acknowledges that he or she is responsible for maintaining the confidentiality of the password and account, and that he or she is fully responsible for all activities that occur under his or her password or account. STUDENT agrees to (a) immediately notify WCB of any unauthorized use of his or her password or account or any other breach of security, and (b) ensure that he or she exits from his or her account at the end of each session. WCB cannot and will not be liable for any loss or damage arising from STUDENT’s failure to comply with this Section.


VII. Do Not Track Signals

We do not respond to Do Not Track (DNT) signals and handle all user information consistent with our Terms and Conditions, and this Privacy Policy..


VIII. Other Web Sites and Services

Our website or services may contain links or associations with other websites or services that we do not own or operate (such as Facebook). We are not responsible for the practices employed by any websites or services linked to or from our website, including the information or content contained within them. Your browsing and interaction on any third-party website or service, including those that have a link on our website, are subject to that third party’s own rules and policies, not ours. If you are using a third-party website or service to access your account or our website, you do so at your own risk.


IX. Security

While no information is absolutely secure, we can assure you we have implemented security measures designed to keep your information safe. We will provide legally required disclosures to our users in the event of an incident affecting users’ personal information, and to the extent permitted by law, you agree to accept such notice by email. Our website and services are generally intended for United States residents. If you are not a United States resident, please be aware that you are transferring personal information to the United States where the laws governing data collection and use that may differ. By providing personal information to us, you consent to the transfer of it to the United States and the use of it in accordance with this policy.



All of the information included in the Online course, including all the software text, course materials, graphics, logos, photographs, graphs, sounds, data, images, audio, page headers, software, buttons, video and other icons and the arrangement and compilation of this information (collectively, the “Information”) is the valuable property of WCB. WCB and its associated logos, and all page headers, custom graphics, buttons, and other icons are service marks, trademarks, registered service marks, or registered trademarks of WCB. The Information is protected by contract law and various intellectual property laws, including domestic and international copyright and trademark laws, and all intellectual property rights in the Online course belong to WCB or its licensors. The Information is the valuable, exclusive property of WCB. Nothing in this CONTRACT shall be construed as transferring or assigning any ownership rights in the Information to STUDENT or any other person or entity. Ownership of the Online course and the Information shall remain at all times with WCB or its licensors. STUDENT is granted a license to use the Online course hereunder, as long as STUDENT complies with the terms of this CONTRACT or until WCB terminates this CONTRACT or STUDENT’s access rights. STUDENT may use the Information solely for taking the Online course. STUDENT agrees that he or she will not (nor allow any third party to) (i) resell, redistribute, broadcast or transfer the Information or use the Information in a searchable, machine-readable database or file; (ii) remove, alter or obscure any copyright, legal or proprietary notices in or on any portions of the Information; or (iii) use the Information for any purpose other than for taking the Online course. STUDENT further agrees to use


X. Your California Privacy Rights

The California Consumer Privacy Act provides some California residents with the additional rights listed below.
Right to Know. You have the right to know and see what data we have collected about you over the past 12 months, including: (a) the categories of personal information we have collected about you; (b) the categories of sources from which the personal information is collected; (c) the business or commercial purpose for collecting your personal information; (d) the categories of third parties with whom we have shared your personal information; and (e) the specific pieces of personal information we have collected about you.
Right to Delete. You have the right to request that we delete the personal information we have collected from you (and direct our service providers to do the same). There are a number of exceptions, however, that include, but are not limited to, when the information is necessary for us or a third party to do any of the following: complete your transaction; provide you a good or service; comply with a legal obligation; or make other internal and lawful uses of the information that are compatible with the context in which you provided it.

Exercising Your California Privacy Rights. To request access to or deletion of your personal information, or to exercise any other data rights under California law, please email us. We aim to respond to a consumer request for access or deletion within 45 days of receiving that request.


XI. Governing Law and Forum Selection

The Terms of Use are construed under the laws of the State of Texas, without reference to its conflict of laws provisions. You agree that any action at law or in equity arising out of or relating to the Sites and/or Services can be filed only and exclusively in a state or federal court located in Austin, Texas, and you irrevocably and unconditionally consent and submit to the exclusive jurisdiction and venue of such courts over any suit, action or proceeding arising out of the Sites and/or Services. You knowingly, voluntarily, intelligently, and irrevocably waive any available affirmative defenses under federal law or any states’ laws to venue and jurisdiction in Killeen, Texas, including without limitation improper venue, forum non conveniens, lack of in personam jurisdiction, and all related defenses. You further agree that this forum-selection clause shall apply to any and all claims under federal law or any states’ laws and that arise from or relate in any way to the Sites and/or Services, including, without limitation, contract, tort, and all other statutory or common law claims seeking equitable or legal relief, whether asserted as a cause of action, counterclaim, cross-claim, affirmative defense, or otherwise, and whether asserted on an individual basis or as putative representative of a class.


XII. Changes in This Privacy Policy

We may add new services and features to our sites. In the event that these additions affect our Privacy Policy, this Privacy Policy will be updated appropriately. We will post those changes prominently so that you will know what personal information we gather, how we might use that Personal Information, and whether we will disclose it to anyone. We, however, recommend that you read this Privacy Policy each time you use our sites in case you missed our notice of changes to the Privacy Policy.

We want to hear from you! Please direct any comments, concerns any questions regarding our website, services, or any of our policies.